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TerryWhite Chemmart

Don't have a script yet? Book a Telehealth Weight Loss Consultation

Weight Care Program

Stay on track with your medical weight loss journey

Our comprehensive weight care program makes it easier to achieve your goals, with many people losing an average of 8% body weight in just 3 months.*

The Weight Care Program is complimentary when you have an eligible medical weight loss prescription dispensed at TerryWhite Chemmart, with medication costs starting from $279 per month.**

To unlock the program, download the TerryWhite Chemmart app and have your Pharmacist link you to the program when you have your eligible medical weight loss medication dispensed at TerryWhite Chemmart.


Weight Care Program

Stay on track with your medical weight loss journey

Our comprehensive weight care program makes it easier to achieve your goals, with many people losing an average of 8% body weight in just 3 months.*

The Weight Care Program is complimentary when you have an eligible medical weight loss prescription dispensed at TerryWhite Chemmart, with medication costs starting from $279 per month.**

To unlock the program, download our app and have your Pharmacist link you to the program when you have your eligible medical weight loss medication dispensed at TerryWhite Chemmart.


‎‎How do I join the weight care program?

The weight care program is exclusively available to individuals prescribed medical weight loss treatments and who have had them dispensed at TerryWhite Chemmart

Join

Download our app from your app store, create your account and ask your Pharmacist to link you to the program.

Dispense

Have your prescription dispensed at your local TerryWhite Chemmart, you’ll receive an invitation to join the weight care program through our app.

Stay Supported

Once you accept, you'll gain access to the weight care program in the MyHealth Programs section of the TerryWhite Chemmart app.

Join

Download our app from your app store, create your account and ask your Pharmacist to link you to the program.

Dispense

Have your prescription dispensed at your local TerryWhite Chemmart you’ll receive an invitation to join the weight care program through our app.

Stay Supported

Once you accept, you'll gain access to the weight care program in the MyHealth Programs section of the TerryWhite Chemmart app.



Don't have a script yet? Book a Telehealth Weight Loss Consultation

Our telehealth service gives you same-day access to a doctor who can assess your health, discuss medical weight loss options, and provide a prescription if you're eligible.

Don't have a script yet? Book a Telehealth Weight Loss Consultation

Our telehealth service gives you same-day access to a doctor who can assess your health, discuss medical weight loss options, and provide a prescription if you're eligible.



Your medication gets you started. The weight care program helps you keep going.

Take control of your weight loss journey with the weight care program, a personalised, expert-led experience designed to support you every step of the way

✓ Track your progress – stay motivated and celebrate your milestones.

✓ Expert guidance – combines your medication with dietitian-approved meal plans and ongoing support.

✓ Simplify your journey – easy-to-follow plans, shopping, and medication management in one program.


Join today!

Your medication gets you started. The weight care program helps you keep going.

Take control of your weight loss journey with the weight care program, a personalised, expert-led experience designed to support you every step of the way

✓ Track your progress – stay motivated and celebrate your milestones.

✓ Expert guidance – combines your medication with dietitian-approved meal plans and ongoing support.

✓ Simplify your journey – easy-to-follow plans, shopping, and medication management in one program.


Join today!

Monthly progress check-ins

Each month, our program helps you track progress, fine-tune your plan, and optimise your meals to achieve your weight goals.

Dietitian-approved meal plans

Access meal plans and delicious, dietitian-developed recipes designed to provide low-calorie, nutritious meals that support your weight loss.

Action plan

Receive weekly action plans with reminders, tips, and guidance to support your medication and weight loss journey.

Medication reminders

Never lose track of your medications. Set up reminders to take your doses on time and get notified when it’s time for a refill.

Shopping made easy

Easily order the products you need to stay on track with your weight loss plan, enjoying the convenience of pick-up or home delivery.

Care when you need it

Talk to your TerryWhite Chemmart Pharmacist in-store, or conveniently book a consultation with a telehealth doctor from the comfort of your home.

Monthly progress check-ins

Each month, our program helps you track progress, fine-tune your plan, and optimise your meals to achieve your weight goals.

Dietitian-approved meal plans

Access meal plans and delicious, dietitian-developed recipes designed to provide low-calorie, nutritious meals that support your weight loss.

Action plan

Receive weekly action plans with reminders, tips, and guidance to support your medication and weight loss journey.

Medication reminders

Never lose track of your medications. Set up reminders to take your doses on time and get notified when it’s time for a refill.

Shopping made easy

Easily order the products you need to stay on track with your weight loss plan, enjoying the convenience of pick-up or home delivery.

Care when you need it

Talk to your TerryWhite Chemmart Pharmacist in-store, or conveniently book a consultation with a telehealth doctor from the comfort of your home.

Start your journey today—download our app and fill your prescription at TerryWhite Chemmart!

Start your journey today—download our app and fill your prescription at TerryWhite Chemmart!

Telehealth Weight Loss FAQs

Why is a pre-assessment required for a telehealth weight consultation?

The pre-assessment helps determine if you are suitable for medical weight loss treatments based on your current health status and medical history.

It reduces the chance of an unnecessary consultation, which may potentially result in ineligibility for certain medical weight loss treatments.

Why is a telehealth weight consultation a different cost from a general telehealth consultation?

Our telehealth doctors have completed training in weight management and will conduct a thorough weight loss consultation via video telehealth consultation.

I didn’t get my results after completing the telehealth weight consultation pre-assessment. What can I do?

The results are sent to your mobile number at the time you provided it. If you didn’t receive your results, try completing the pre-assessment again, and ensure your mobile number was entered correctly.

If the problem persists, please contact customer support on 08 6365 5190.

I don’t qualify for the telehealth weight consultation. What are some other options?

TerryWhite Chemmart is here to support you with expert advice, alongside a range of nutritious weight loss products and scientifically formulated meal replacement programs to help kick-start your weight loss.

Talk to your friendly TerryWhite Chemmart Pharmacist in-store or learn more on our weight management page.

Learn more

What medical weight loss treatments would the doctor prescribe?

Due to the Australian Therapeutic Goods regulations, we are unable to disclose the names of potential medications.

During your consultation, your doctor will assess your health in greater detail and discuss the medical weight loss treatments available to you.

What happens if I change my mind during the telehealth weight consultation?

That’s OK! You’ll have the chance to discuss your concerns with your doctor during your consultation. If you're uncomfortable with the provided options, your doctor might advise you to see your regular GP or refer you to another specialist. You could also explore diet and lifestyle options.

Learn more

Do I get a refund on my telehealth consult if the doctor does not prescribe me medical weight loss medication or if I change my mind?

No, refunds for telehealth consultations are not available in these circumstances.

Is the prescription automatically sent to a TerryWhite Chemmart pharmacy?

No. You can easily add your eScript to the TerryWhite Chemmart app, set reminders, and refill your prescription at your local TerryWhite Chemmart. This will help you stay on track with your weight loss medication treatment.

Login or create an account

Are the telehealth doctors TerryWhite Chemmart employees?

Your telehealth weight loss consultation is provided by our partner Hola Health. All doctors are registered health practitioners with the Australian Health Practitioner Regulation Agency (AHPRA) and the Medical Board of Australia, and practice as medical practitioners.

Weight Care Program FAQs

What is the weight care program?

The weight care program supports you throughout your medical weight loss journey, providing tailored information at key stages. This includes guidance on how and why to take your medication, educational resources, lifestyle tips, and practical advice to help you succeed.

Where can I access the program?

The weight care program is delivered to you through our app!

Using the TerryWhite Chemmart app, you can also keep track of when your next prescription is due, as well as many other benefits.

Login or create account

How can it help me?

Remember, you're not alone on your medical weight loss journey.

The weight care program is here to support you by keeping your plan on track. It provides timely reminders, helpful tips, and essential information about your treatment, offering guidance when you need it most.

Where can I find the weight care program in the app?

Once you have logged in to the app, look for the weight care program in the myHealth Programs menu.

To have this feature, you first must have your medical weight loss treatment dispensed in a TerryWhite Chemmart pharmacy and be linked to our app. Your Pharmacist can then invite you to the program.

Can I join the weight care program before beginning my treatment?

No, the weight care program is an exclusive program for people who have been dispensed with select medical weight loss treatments at a TerryWhite Chemmart pharmacy.

You will be invited to join once your prescription is dispensed.

What happens if I change medications? Will I lose all my progress?

No, don't worry. If you have changed to another medication supported by the weight care program, your journey will be updated to include tips, hints and support for your new medication.

Can I speak to a Pharmacist in person for support?

You can always talk to your TerryWhite Chemmart Pharmacist for support at any time in your medical weight loss journey.

Disclaimers
*Actual results may vary. As at 16 June 2025. Speak to your medical practitioner to determine whether a medical weight loss program is suitable for you. **Weight care program price starts from $279.99 per month, including the cost of medical weight loss treatment and invitation to join the weight care program on myTWC app.