At TerryWhite Chemmart, we care about customer satisfaction
If you experience an issue with our service or simply want to get in contact with us, please connect with us through our customer service hotline or click on 'email us' below.
(Monday – Friday; 8:30am – 5pm AEST)
At TerryWhite Chemmart, we care about customer satisfaction
If you experience an issue with our service or simply want to get in contact with us, please connect with us through our customer service hotline or click on 'email us' below.
(Monday – Friday; 8:30am – 5pm AEST)
Store Locator
If your query is related to stock availability, online order or booking, please reach out to your local TerryWhite Chemmart directly.
All store contact information can be found, HERE.
Product recalls
Nestlé - Alfamino Infant Formula (0-12 months) 400g
Batch Numbers and Expiry Dates:
- Use by date 17.04.2027, Batch number 51070017Y2
- Use by date 18.04.2027, Batch number 51080017Y1
- Use by date 28.05.2027, Batch number 51480017Y3
- Use by date 29.05.2027, Batch number 51490017Y1
- Use by date 22.07.2027, Batch number 52030017Y1
Refer to the bottom of the tin for Use by date and Batch number details
Supplier Running the Recall: Nestlé Australia Ltd
Reason for the Recall: This recall is due to the potential presence of toxin (cereulide) contamination, a substance produced by the Bacillus cereus microorganism.
Hazard to Consumers: Food products containing cereulide may cause illness/injury if consumed.
What Consumers Should Do: Affected products should not be consumed. Consumers should return the product to the place of purchase for a full refund. Any consumers concerned about their health should seek medical advice.
Alula Gold Reflux 900g AND Alula Gold Colic & Constipation 850g
Alula Gold Reflux 900g
Batch Numbers and Expiry Dates:
Alula Gold Reflux
Use By 17/03/2027, Batch 8000003387
Alula Gold Colic & Constipation 850g
Batch Numbers and Expiry Dates:
Alula Colic & Constipation
Use By 17/03/2027, Batch 8000003407
Supplier Running the Recall: Sanulac Nutritionals Australia Pty Ltd
Reason for the Recall: This recall is due to the potential presence of toxin (cereulide) contamination, a substance produced by the Bacillus cereus microorganism.
Hazard to Consumers: Food products containing cereulide may cause illness/injury if consumed.
What Consumers Should Do: Consumers should not eat this product. Consumers should return the product(s) to the place of purchase for a full refund. Any consumers concerned about their health should seek medical advice.
Nourex Professional Immune Defence (AUST L 314703) and Nourex Professional Immune Force (AUST L 365278)
Nourex Professional Immune Defence
Nourex Professional Immune Force
Use By Dates and Batch Number:
Nourex Professional Immune Defence 30 Tabs use by date 16/08/2026, batch number 188417
Nourex Professional Immune Defence 30 Tabs use by date 14/05/2027, batch number 194576
Nourex Professional Immune Defence 30 Tabs use by date 18/09/2027, batch number 197886
Nourex Professional Immune Defence 60 Tabs use by date 16/08/2026, batch number 188418
Nourex Professional Immune Defence 60 Tabs use by date 14/05/2027, batch number 194828
Nourex Professional Immune Defence 60 Tabs use by date 15/11/2027, batch number 198848
Nourex Professional Immune Defence 60 Tabs use by date 27/02/2028, batch number 201158
Nourex Professional Immune Force 30 Tabs use by date 28/02/2029, batch number 147285
Nourex Professional Immune Force 60 Tabs use by date 28/02/2029, batch number 147286
Supplier Running the Recall: PBA Wholesale Pty Ltd
Reason for the Recall: This recall is due to the products containing the herb Andrographis paniculata (Andrographis), which is associated with reports of serious allergic reactions including anaphylaxis.
Hazard to Consumers: Products containing Andrographis paniculata (Andrographis), can result in serious allergic reactions including anaphylaxis. if consumed.
What Consumers Should Do: If you have the listed medicine Nourex Professional Immune Defence or Nourex Professional Immune Force, do not use it.
Return it to the place of purchase for a refund.